Designerrs: Learning Experience Design
Redesigning India's fastest-growing design school platform for 40,000 learners across 8 cities

Designerrs had outgrown its first platform. With 40,000 learners across 8 cities and an expanding online program, the original course delivery system was built for 500 students, not 50,000. Sessions were hosted across four disconnected tools. Mentors and students were managing relationships over WhatsApp. Portfolio submissions came in via Google Forms.
Understanding How Designers Learn
Design education is fundamentally different from technical courses. Progress isn't linear, motivation is highly social, and feedback quality matters more than feedback speed. Before touching a single screen, I spent three weeks doing research:
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